FAQ

Banner Image

Frequently Asked Questions

You can find the perfect products for your hair type by taking our Hair Type Quiz. Our quiz goes beyond curl pattern to consider all of your hair’s unique characteristics. Together, these attributes create an accurate picture of how your hair looks, feels, and behaves – in a word, its “personality!"

Our products do not contain silicone! You can read more about our ingredients here.

Yes, our products are sulfate-free! You can read more about our ingredients here.

Our vegan products are Triple Threat, Everyday Leave-In, Scalp Therapy, and Shape Shifter. All Original Moxie products are cruelty-free; any animal by-products, including honey, beeswax, and silk amino acids, are ethically harvested. 

"Moxie" means bucking convention and doing things your own way, with spunk, spirit, and style.

All products are labeled with a PAO (Period After Opening) Icon, indicating the numberof months a product remains stable when stored in a cool, dry place. Most of our products are shelf-stable for 12-24 months.

Most of our products are at least 90% natural, but those that contain both oil and water may contain a limited range of safe synthetics (all of which have been classified with a low hazard rating by the Environmental Working Group) that have no natural equivalent and either provide a unique benefit for the hair or are necessary for emulsification, thickening, and preservation.

All ingredients are listed on every product and each product's page on our website. We recommend checking all ingredients carefully before use if you have allergies. If you have any specific allergen questions you can email us at info@originalmoxie.com. We do not certify any individual products to be nut-free, allergen-free, or gluten-free due to all products being produced in one facility.

We accept payments from major credit card companies like Visa, Mastercard, Discover, and American Express.

You can view your rewards account and redeem points by clicking the gift icon on the bottom right of your screen. Learn more about our rewards program here.

Only one coupon code can be applied per order. Coupon codes, including those redeemed with rewards points, cannot be combined with other coupons. However, coupon codes can be combined with other automatic discounts unless otherwise stated in the sale details.

You can review our full return policy here.

You can review our shipping policies and information here.